Tech Support

We offer professional tech support for your company. Our highly qualified technicians are ready to help you solve any issues you might have on a corporate based network of computers. We offer different support plans including preventive support, corrective support and first level support for companies that already have an IT staff and need an extra help on server or equipment monitoring.

Preventive Support

This type of supports includes prevention of any malfunction that could happen to your equipment. This support will prevent future failures that can be prevented with timely revisions of the current hardware state.

Our preventive support includes:

Cleaning of Fans, Motherboard slots processor and cables.
Deletion of temporary files.
Disk Defragmentation.
Scandisk.
Fix registry issues (Windows).
Configuration checks.
Software license checks.
Spyware scanner. (Update check)
Virus Scanner. (Update check)
Network Security recomendations.
Mail and Data Backups.
Equipment installation.
Advice to users on how to be more efficient with their system.

Corrective Support

This support covers repairs on situations that can happen on anytime on your network. Examples are virus problems, hardware issues, etc.

First Level Support

This service includes support service to companies that already have a tech support staff, but need help with Linux or Windows Servers.